Description

Current State

Overview and Summary

Riverside University, a prestigious educational institution with a student body of over 15,000, houses a large library collection that includes books, journals, research papers, and digital resources. The library currently uses a mix of traditional card catalog systems and outdated software to manage its vast collection, leading to inefficiencies and difficulties in accessing and managing resources. The university aims to modernize its library system to improve resource accessibility, streamline management, and enhance user experience.

Problem Statement

The current system for managing library resources at Riverside University is outdated and inefficient, resulting in:

• Difficulty for students and faculty in locating and accessing library resources.

• Inefficient management of book loans, returns, and reservations.

• Challenges in cataloging and updating the library collection.

• Limited access to digital resources and e-books.

• Difficulty in generating reports on library usage and resource availability.

Objectives of the New Digital Library Management System

• Centralize and modernize the management of all library resources.

• Enhance resource accessibility for students and faculty through a digital catalog and search functionality.

• Streamline the management of book loans, returns, and reservations.

• Integrate digital resources and e-books into the library system.

• Provide robust reporting tools for library usage and resource management.

Business Objectives and Success Criteria

• Business Objective 1: Improve user satisfaction with the library system by 40% within the first 6 months.

• Business Objective 2: Increase the usage of library resources by 30% within the first year.

• Business Objective 3: Achieve a 90% accuracy rate in cataloging and updating the library collection within 3 months.

• Business Objective 4: Reduce the time taken to locate and access resources by 50% within 6 months.

Future State

Client Requirements

• The system shall provide a centralized digital catalog for all library resources.

• The system shall offer a user-friendly search functionality for locating resources.

• The system shall manage book loans, returns, and reservations efficiently.

• The system shall integrate and provide access to digital resources and e-books.

• The system shall generate detailed reports on library usage and resource availability.

• The system shall support different user roles, including students, faculty, and library staff.

System Requirements

• Scalability and Performance: The system should support up to 10,000 concurrent users and ensure quick response times for all transactions.

• Usability: The user interface should be intuitive and easy to navigate for users of all technical proficiency levels.

• Security: The system must ensure secure access to library resources and comply with data protection regulations.